主题:【原创】安捷伦科技有限公司刚刚发布了Field Service Engineer(色谱/质谱)职位,坐标广州市,速来围观!

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职位名称:Field Service Engineer(色谱/质谱)
职位描述/要求:As a field service engineer, you will work at a variety of labs, so having a solid understanding of Agilent''s portfolio, and continuously learning about new instruments, software and consumables, is key. Applying your creativity, complex problem-solving skills, and can-do attitude is essential. Compliance and reporting are also important responsibilities, such as documenting and ordering components using a variety of databases. Having a natural instinct to deliver the highest-levels of customer service is vital.

You will be responsible for on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites. Diagnoses and resolves product performance problems. Performs maintenance and repair services. Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. Proactively responds to potential equipment issues to prevent unplanned interruption of customers'' business. Delivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems and applications software. Serves as an internal resource on technical issues. May train other field engineers or customers. May calibrate equipment on-site for large volume customers.

*Determines and develops approaches to assignments
*Leads field services and support projects requiring coordination with other functions, customers
*Solves a broad range of hardware and/ or software problems of varying scope and complexity

Qualifications:
1. Bachelor or Master or equivalent in Analytical Chemistry or Pharmaceutical background.
2. Good knowledge on chemical analysis instruments, eg. LC, GC, UV, GC/MSD etc, including fundamentals and applications.
3. Excellent customer communication and handling skills.
4. Honesty, Integrity and cooperation. Be happy to do service job for customers. Business travels are needed.
5. Good knowledge on PC Operation and networking, including Windows and MS office etc.
6. Be fluent on English and Chinese, and good communication skill.
公司介绍:    美国安捷伦科技公司是一家多元化的高科技跨国公司,它于1999年从惠普公司分离出来,主要致力于通讯和生命科学两个领域内产品的研制开发、生产销售和技术服务等工作。
    安捷伦科技公司是分析仪器系统的领导供应商,其产品正在化学、环保、食品、医药和生命科学领域中广泛使用。安捷伦具有世界最先进的化学分析仪器,丰富的法规适应性和专业技术经验,以及优良的支持服务系统,这些都能够帮助您的实验室超前...查看全部
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