Field Service Engineer（售后工程师）职位描述/要求：
A highly motivated service engineer with training in mass spectrometry and chromatography to support our post-sales service and service business
• Check site-preparation. Perform chromatography and mass spectrometry installation & familiarization.
• Handle customers’ service requests, do on-site repair. Deliver service maintenance seminar.
• Work with other colleagues closely to grow business.
• Manage service parts well, return service parts on time.
• Summarize and share service experiences with team. Translate or draft operation & user manual.
• Grow service revenue by introducing service contract to customers
• Provide technical, quality and design feedbacks to factory
• Bachelor or above in Microbiology, Bio-pharm, Chemistry related or Electric is preferred
• Minimum 3 years of relevant experience
• Hands-on operation experiences in MS is required; experience in LC, MS and MALDI applications, PC skills and electrical knowledge is a plus
• Strong MS knowledge, Logical analysis, troubleshooting and customer handling skills.
• Good oral and written communication skills in both English and Chinese
• Highly motivated self-starter with pleasant personality
• Available for travel up to 50%公司介绍：
布鲁克公司创立于 50 多年前，自创立伊始，公司始终秉持一条理念：为每个分析任务提供最佳技术解决方案。如今，公司遍布全球的 6000多名...查看全部