主题：【原创】牛津仪器科技（上海）有限公司刚刚发布了维修技师-上海市职位,坐标上海市,敢不敢来试试？

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职位名称：维修技师-上海市
职位描述/要求：【Key Responsibilities】
·      处理扫描电镜、原子力显微镜 和 Andor 物理科学产品的日常维修工作
·      必要时为客户提供技术支持和问题解决方案
·      准确记录仓库维修活动，包括客户沟通、专业服务和结果反馈
·      改进维修和质量检验流程
·      确保客户对所提供服务的各个方面都感到满意
·      与同事分享产品服务的经验。为知识库做出贡献，以不断提高工作效率和效果。
·      支持并满足服务业务运营计划
·      Process the daily repair work for NanoAnalysis, Asylum Research and Andor physical science products
·      Provide technical assistance and problem solving to customers as necessary
·      Accurately document depot repair activities, including customer communication, service professional, results feedback
·      Improve the repair and quality inspection process
·      Ensuring customer satisfaction in all aspects of services provided
·      Share experience and best practice of product services with colleagues. Contribute to knowledge base to allow continued improvement of work efficiency and effectiveness.
·      Support and meet service business operation plan

【Indicative Performance Measures】
·    Volume of repairs by period by product type received
·    Turnaround time total from receipt into Building to leaving, by period by type
·    Time to repair (from hitting repair centre to leaving)
·    First time fix, pass rate first time from test, i.e. fixed first time at first attempt
·    Ratio of repairs returned within 1 year of previous year
·    Number of no fault found as % of returned

【Person Specification – Essential requirements unless stated】
1、Education / Qualifications:
·      College, University Bachelor in Material Science, Physics, Electronic Automation, or Biomedical Engineering etc.
2、Professional Skills/ Abilities:
·      Preference will be given to those with 2-3 years Depot or Field Service working experience in installing, servicing analytical instruments
·      Must have the ability to work independently, have effective communication skills, interpersonal and listening skills
·      Good at MS office and PC skills
3、Personal Qualities:
·      Adaptable, able to flex to needs of customers, team and the business
·      Proactive. self-starter, completes activities with minimal support. Initiates actions to develop new and better ways of working, using past experience and any mistakes as positive opportunities for improvement.
·      "Can do" attitude – Decisive, able to work around issues to deliver performance
·      Good English skill in reading, writing and speaking

公司福利：
除了具有竞争力的起薪外，牛津仪器中国还提供职业培训机会、良好的工作生活平衡制度，标准工作时间为每周5个工作日（上午9点至下午5点）或弹性工作时间；15天及以上带薪年假、10天带薪病假
补充住房公积金，节假日礼金、入职纪念日礼金、生日礼金；新婚庆贺、生育庆贺，儿童节福利、读书基金奖励
商业补充医疗保险、子女门诊及住院报销；商业意外险、重疾险；年度健康体检
丰富的年会活动等
公司介绍：      牛津仪器公司1959年创建于英国牛津，是英国伦敦证交所的上市公司，生产分析仪器、半导体设备、超导磁体、超低温设备等高技术产品。在五十多年的高速发展过程中，牛津仪器公司凭借自身的科研优势，以超前的技术、出色的管理和独树一帜的产品和服务为全球的科技发展作出了巨大的贡献。牛津仪器现已成为世界著名的科学仪器领域的跨国集团公司，拥有分布于英国、美国等的十几个工厂、数十个分公司和办事处分，业务遍及全...查看全部

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