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职位名称:Sr. Technical Support Engineer-广州市
职位描述/要求:Position Summary:
A highly motivated application engineer with experience in Oligonucleotide, biopharma for our pre- and post-sales support, as well as marketing efforts for Life Science mass spectrometry (Orbitrap product lines; QQQ product lines...)
Key Responsibilities:
The individual in this position is responsible for the technical support for a wide variety of products (Orbitraps/ion trap/LCQQQ) related functions for LSMS product line including pre-sales technical presentation, demo samples analysis, post-sales troubleshooting and technical support in customer site, marketing activities, et.al;
Drive Oligonucleotide/biopharma business growth by providing value proposition to customer, identifying key portfolio improvement points, exploring potential opportunities, developing fit-for-use application solutions and building up KOLs as well as regulation maker collaboration.
Build customer allegiance by providing high-quality application and product technical support for sales and customers to help lead generation and increase case win-rate.
Organize effective sales training to improve sales/dealers competency.
Work cooperatively across function to achieve shared objective of CMD.
Produce and publish application notes in support of local and global mass spectrometry business.
Minimum Requirements/Qualifications:
Master or above majored in Analytical Chemistry, Bio-chemistry, proteomics or Mass Spectrometry related, PhD with hands on
LC-MS techniques for large molecule application is highly preferred
At least two years of technical applications/method development experience directly related to the LSMS product line is required. Experience in Thermo LSMS platform is a plus
Excellent oral and written communication skills in English and Chinese
Good communication skills and teamwork spirit.
About 10% of business trips
公司介绍: 赛默飞世尔科技简介
赛默飞世尔科技是科学服务领域的世界领导者。公司年销售额超过300亿美元。
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