主题：【原创】安捷伦科技有限公司刚刚发布了 Product Support Engineer-上海市职位,坐标上海市,速来围观！

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职位名称： Product Support Engineer-上海市
职位描述/要求：Job Description
Primary responsibilities for this role are to provide post-sales support, develop the support strategy for new products, develop and deliver technical training to the Agilent technical support teams, such as field service and remote service engineers.
Uses in-depth technical or scientific knowledge and product expertise to resolve product support escalations.
Interact directly with customers or provide deep support internally to Field Service Engineers, Remote Engineers, or customer call center personnel.
For new products ensures support plan, repair levels, and production support plans are developed and implemented.
Provide technical product and measurement consulting on presales opportunities.
Interact with marketing, technical support, QA, manufacturing, product development, etc. as well as external customers to ensure that products have necessary features, cost parameters, supportability goals, reliability targets and release schedules.
Be responsible for writing product/process user documentation.
Solves complex, high impact technical support program/ process design/ development problems.
Job Qualification
Bachelors or Masters Degree or University Degree or equivalent.
Requires specialized depth and/or breadth of expertise in job.
Strong knowledge on GC and sample introduction products.
8+ years repair and application experience on GPSD products, such as GC, GCMSD, TD, P&T and CTC, etc.
Good English in writing, reading and speaking.

公司介绍：    美国安捷伦科技公司是一家多元化的高科技跨国公司，它于1999年从惠普公司分离出来，主要致力于通讯和生命科学两个领域内产品的研制开发、生产销售和技术服务等工作。
    安捷伦科技公司是分析仪器系统的领导供应商，其产品正在化学、环保、食品、医药和生命科学领域中广泛使用。安捷伦具有世界最先进的化学分析仪器，丰富的法规适应性和专业技术经验，以及优良的支持服务系统，这些都能够帮助您的实验室超前...查看全部

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