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职位名称:TA-Field Service Engineer-上海市
职位描述/要求:?此岗位与第三方签订合同
As Field Service Engineer, you are an ambassador of Waters and will bring to the market Waters’ products and services. The candidate will demonstrates a clear grasp of understanding the customers’ business and its growth plans and is able to take that knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing “customer success”. This position brings a great degree of flexibility working in the field. The role will be designated to either a territory and/or markets.
Responsibilities
* Provide TA instruments services, including installation, basic training, preventative maintenance, repair and compliance services.
* Contribute to high-value service related procedures and documents.
* Work closely with other departments to enhance customer experience.
* Developing and maintaining positive relationships with customers in assigned territory.
* Help Service Sales Representative on service orders.
Qualifications
* Typically requires a bachelor’s degree or above in Electronics, Mechanics, Materials science or other disciplines.
* 5 years of experience with installation, performance maintenance, troubleshooting, support and/or user utilization of scientific instrumentation, preference for previous TA product suite.
* Typically requires hands on technical experience for installing, troubleshooting, repairing and calibrating complex analysis tools such as DSC, TGA or similar systems. Fresh graduated can also be considered.
* Excellent interpersonal communication skills.
* Proven ability to troubleshooting complex systems and subsystems down to component level. Ability to communicate effectively to a diverse audience with specific customer needs.
* Able to read and interpret schematics.
* Accept travelling on business for a long time.
* Good English in communication and writing.
公司介绍: 沃特世公司创始于1958年,是全球领先的分析实验室技术开发商及制造商。沃特世专注于推动当今前沿分析实验室技术的应用,包括
液相色谱、质谱和相关化学耗材及信息化解决方案。
自上世纪80年代进入中国以来,沃特世的规模与实力与日俱增,在大陆及香港、台湾均设有运营中心,拥有五百多名本地员工,并在上海、北京、广州、成都设立实验中心和培训中心。
自2003年成立沃特世科技(上海)有限...
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