职位名称:Field Service Engineer
职位描述/要求:You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions. Our varied product lines include hardware, software and networking products as well as operating systems.
• Installs and optimizes hardware/software/network products and configurations at customer sites.
• Diagnoses and resolves product performance problems.
• Performs maintenance and repairs
• Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
• Proactively responds to potential equipment issues to prevent unplanned interruption of customers'' business.
• Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software.
• Train other field engineers and customers in the solutions
Your Profile:
• A Bachelors or master''s degree within the science field -- e.g. chemistry, analytical chemistry biochemistry, biotechnology or similar
• 2+ years of experience in a similar position or experience as an end user
• Experience or expertise with Chromatography (LC &
gc) and other lab instruments.
• Experience with troubleshooting and problem solving
• Experience with the Agilent solutions is desired but not essential
• Verbal and written communication is clear, respectful and timely.
• You enjoy travelling and visiting customers
公司介绍: 美国安捷伦科技公司是一家多元化的高科技跨国公司,它于1999年从惠普公司分离出来,主要致力于通讯和生命科学两个领域内产品的研制开发、生产销售和技术服务等工作。
安捷伦科技公司是分析仪器系统的领导供应商,其产品正在化学、环保、食品、医药和生命科学领域中广泛使用。安捷伦具有世界最先进的化学分析仪器,丰富的法规适应性和专业技术经验,以及优良的支持服务系统,这些都能够帮助您的实验室超前...
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