主题：【原创】布鲁克（北京）科技有限公司正在寻找Service engineer（红外线维修工程师）职位,坐标,谈钱不伤感情！

职位名称：Service engineer（红外线维修工程师）
职位描述/要求：Responsibilities:
• Installation of FT-IR / FT-NIR / Raman systems or accessories at customer facilities and ensure full functionality according to specifications.
• Repair and maintenance of the product at customer’s site.
• Familiarize and train customers for operation of the equipment.
• Secure customer acceptance of installation and repair sign-off.
• Serve as a supportive and effective communication link between the customer and company to ensure customer service satisfaction.
• Periodic servicing of the product at customer’s location depending upon the service contract.
• Be in constant touch with customers through phone or other means of correspondence to inquire if he needs any additional services.
• Solve any queries the customer might have about the product.
• Maintain records of all the field trips made, products sold, and services offered in a proper documented form.
• Networking of analysis instruments with optional software solutions and their implementation into existing laboratory information systems

Qualification:
• A tertiary level qualification in electrical or electronic engineering, physics, chemical or a related discipline or be able to demonstrate a similar level of knowledge and skill gained by practical experience
• Minimum 2 years’ work experience diagnosing and repairing analytical instruments, scientific instruments, electromechanical and/or electronic equipment.
• Strong technical skills involving analytical instrumentation.
• Excellent customer focus with ability to reliably respond to inquiries, communicate and interact with customers.
• Strong verbal, written, MS Office, computer, technical data, and networking communication and presentation skills, with ability to communicate complex technical issues in an easy to understand manner.
• Excellent organizational skills with ability to work independently, prioritize, multi-task, follow through, and meet deadlines within an entrepreneurial and customer-focused work environment.
• Expertise in FT-IR spectroscopy, NIR-Raman technology, Remote Sensing, Microscopy and laboratory organization is advantageous

公司介绍： 布鲁克(北京)科技有限公司总部位于美国，是在纳斯达克上市的世界著名的高科技分析仪器跨国企业，以生产质谱仪、核磁共振谱仪、傅立叶红外/拉曼光谱仪，近红外、傅立叶电子顺磁共振波谱仪、原子力显微镜、光学轮廓仪、摩擦磨损测试设备等高水平、高精度分析仪器享誉全球科技界。
布鲁克公司创立于 50 多年前，自创立伊始，公司始终秉持一条理念：为每个分析任务提供最佳技术解决方案。如今，公司遍布全球的 6000多名...查看全部