职位名称:Customer Service Representative (Contractor)
职位描述/要求:JD:
• Ensures timely service order closure in system in accordance with defined policy and standards.
• Ensures audit compliance to Agilent policies / terms and conditions.
• Manage trade order invoicing, issue VAT invoice to customer and follow up closely to the returned invoices.
• Handle toll free call to support in customer first contact with Agilent, understand customer needs and take ownership for customer satisfaction.
• Ensure data integrity
• Ensures highest level of customer satisfaction (internal and external)
• Participate in process improvement and simplification projects
Qualifications:
• Major in International Trade, Finance or English is preferred.
• Fluent spoken and written English (sometime Cantonese speaker)
• Fast learner
• Ability to work successfully in a team environment
• Customer satisfaction oriented
• Able to work under pressure
• Able to resolve problem and deliver commitment
公司介绍: 美国安捷伦科技公司是一家多元化的高科技跨国公司,它于1999年从惠普公司分离出来,主要致力于通讯和生命科学两个领域内产品的研制开发、生产销售和技术服务等工作。
安捷伦科技公司是分析仪器系统的领导供应商,其产品正在化学、环保、食品、医药和生命科学领域中广泛使用。安捷伦具有世界最先进的化学分析仪器,丰富的法规适应性和专业技术经验,以及优良的支持服务系统,这些都能够帮助您的实验室超前...
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