【DOI】:10.1108/00251749610115125 【作者】:Clifford J. Ferguson 【题名】:"Selling" professional services: a practical approach - part II 【期刊】:Management Decision, 1996, Vol.34 (4) 【年、卷、期、起止页码】:1996, Vol.34 (4) 【全文链接】:http://www.emeraldinsight.com/journals.htm?articleid=864842&show=html&ini=CNKI