Please perform the following checks.
1. In the Edit MS Params of the Manual Tune screen: Click the "Scan" or "Profile" button and check whether the error message appears again.
2. Next, change the filament from the screen. Click the "Scan" or "Profile" button and check whether a peak appears.
3a. If a peak appears: Close the Edit MS Params screen and use the "File" menu to save the tune parameters. You can now perform measurement after doing an autotune.
Change the filament the next time you perform ion source cleaning.
3b. If no peak appears and an error message is output: Vent the system and check whether the two filaments are broken and that the ion source cable is connected correctly. If a filament is broken, replace both the filaments.
Check that the two cables connecting the analyzer unit to the electronics are fully inserted. Side board control cable (wide ribbon cable) Source power cable (thick cable on the near side)
Try generating a vacuum again.
If there is no improvement, please contact the 啊 customer service center.